The innovations in technology over the years have paved the way for the development of business tools that will make business processes much easier for the employees. Apart from the arrival of sophisticated servers and applications, the wide acceptance of smartphones significantly streamlines vital tasks.
Despite that, the wide use of mobile phones also makes the line between personal and work life gets thinner, especially with many companies pivoting to work-from-home setups amid the COVID-19 pandemic. Because of this, businesses invested in mobile archiver solutions that provide a high level of protection against malicious individuals who are trying to exploit the security system of companies.
Mobile archiving solutions help organizations adequately archive all communication contents from the employees’ mobile phones into the archival servers. The information is then archived and appropriately indexed so that the staff can quickly retrieve the data in case of surprise investigations or audits.
Since onboarding mobile archiving tools are critical to business operations, the companies must ensure that they are reviewing the solutions that they are implementing to ensure that it is effective for their campaigns. The mobile archiver should be able to support numerous network carriers that can be used for AT&T SMS archiving (or other networks). It should also have comprehensive coverage of functions such as Whatsapp call monitoring, IM chat messages, and MMS.
Evaluating the effectiveness of the mobile archiving tool used in the company can ensure that the enterprises oblige by the laws and resolutions worldwide. Statutes, such as HIPAA and HITECH, consider all business-related communication on mobile devices as lawful business records and must be kept accordingly for transparency purposes. If the firms fail to archive records of communication in mobile phones, they will receive fines and penalties.
To learn more about how to determine the effectiveness of your mobile archiver, check this infographic from TeleMessage.